Returns & Shipping
Returns
Everything is made to order once you press purchase, so please think carefully about what size you need. All sizing charts are in the descriptions of the product 🫶!
We want you to love your order so if it is defective or faulty in anyway we can return to the manufacturer with in 7 days (yeesh tight I know)!
*Obviously items must be unworn, unwashed, and in original condition with tags attached.
To start a return, email us at Ruby9apparel@gmail.com with your order number and reason for return. Once approved, we'll provide return instructions.
Please note: Return shipping costs are the responsibility of the customer.
Shipping Times
All orders are processed within instantly. Once shipped, estimated delivery times are:
- Canada: [7-14] business days
- United States: [7-14] business days
- UK: [7-20] business days
Shipping Costs
Shipping rates are calculated at checkout based on your location and order weight.
Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the customer.